Communicate with clarity and confidence across cultures, roles, and teams.
Learn how to navigate cultural differences, improve collaboration, and foster inclusive communication in today’s diverse, multidisciplinary workplaces.
You may qualify for a grant the covers the cost of this course. Apply for your grant.
What You’ll Learn
- Understand how personal values and cultural frameworks impact communication
- Apply intercultural communication tools in your real work environment
- Recognize and respond to miscommunication in multicultural teams
- Discuss and resolve team dynamics across difference with empathy
- Build confidence communicating across roles, disciplines, and identities
Course Details
Dates: October 13 - November 24, 2025, with synchronous group video sessions on Fridays from 12pm – 1pm.
4 to 5 hours a week
This is a 30-hour long course and will run for 6 weeks. The course will be entirely asynchronous with moderated online discussions and 2 collaborative assignments. It is expected that students will spend around 4-5 hours per week on self-directed learning. Students are expected to complete course requirements on their own, but the instructor is available to address questions, monitor progress and provide formative and/or summative feedback.
Who This Course Is For
This course is designed for:
- Professionals who want to strengthen their communication skills in diverse or multicultural workplaces
- Project managers, designers, developers, and content creators navigating cross-functional or cross-cultural collaboration
- Client-facing professionals in agencies, startups, or global teams
- Anyone wanting to build confidence and expand their inclusive communication toolkit
What You’ll Walk Away With
- Greater confidence navigating cultural, professional, and social differences
- Practical frameworks and tools to resolve or prevent miscommunication—and improve collaboration in diverse teams
- Develop a mindful approach to cultural differences and communicate with clarity and empathy across contexts
- An industry-recognized certificate of completion from Centre for Digital Media, in partnership with DigiBC and Simon Fraser University
Industry Recognized Certificate
You will receive an award of achievement from Centre for Digital Media, Simon Fraser University, and DigiBC upon completion of this course, which is recognized by DigiBC association members and industry.
Instructor
Taslim Damji, MA, IDI QA (Intercultural Development Inventory Qualified Administrator), Intercultural Practitioner, Leading & Coaching Across Cultures / COF Administrator
Taslim has over 20 years of experience in the field as an Intercultural Consultant and EAL Instructor. Taslim focuses on connecting intercultural education and mindfulness in the classroom, community, and workplace. Her approach is grass roots and her goal is to help foster intercultural connection by providing safe spaces for dialogue and practical tools that are relevant and easy to integrate into daily life. She works to bring skills and confidence to navigate diverse spaces to a range of audiences and her work is rooted in her core values of mindfulness, empathy, inclusion, innovation and mentorship.
FAQ
Do I need previous DEI or intercultural training to take this course?
No. This course is beginner-friendly and designed for working professionals in creative and technical environments.
Is this course online?
Yes — it's fully online. You'll attend one live Zoom session per week and complete self-directed activities between classes.
What’s the weekly time commitment?
Expect to spend 3–4 hours per week total — including the 1-hour live session and asynchronous assignments.
Will I receive a certificate?
Yes — upon completion of the course, you'll receive an industry-recognized certificate from Centre for Digital Media, in partnership with DigiBC and Simon Fraser University
Is this relevant if I work in Canada but my team is international?
Yes — the course focuses on intercultural communication in a Canadian context but the frameworks and strategies apply globally.