Strengthen Communication Across Diverse Teams
In this 6-week online course, you'll build the awareness and practical skills to understand different perspectives, navigate cross-cultural interactions, and communicate with confidence across diverse teams. The next cohort begins in October 2026.
Through real-world case studies and applied learning, you'll build practical skills you can apply in gaming, film, digital media, technology, and beyond.
Build practical skills in three key areas:
- Intercultural Communication Tools Learn core frameworks that help you understand how culture, identity, and values shape workplace interactions.
- Real Workplace Application Apply proven strategies to multicultural teams and everyday workplace scenarios.
- Team Dynamics Examine how different communication styles, expectations, and perspectives affect trust, decision-making, and group work.
What You'll Gain
- A deeper understanding of how culture, values, and perspectives influence workplace interactions.
- Practical strategies to adapt your communication across cultures, roles, and workplace situations.
- The confidence to lead cross-cultural conversations with clarity, empathy, and professionalism.
- An industry-recognized Certificate of Completion from Centre for Digital Media, Simon Fraser University, and DigiBC.
Who Should Enroll?
This course is designed for:
- Professionals who want to strengthen communication in diverse or multicultural workplaces.
- Managers, emerging leaders, project managers, and team leads.
- Designers, developers, marketers, and content creators working across teams or cultures.
- Client-facing professionals working with diverse clients or global stakeholders.
- People leaders responsible for collaboration and team communication.
Course Details
Dates: October 19 – November 30, 2026
Format: Online synchronous
Schedule: Fridays, 4:30 – 6:00 PM PT
Time Commitment: Approximately 5 hours/week
Cost: $600 CAD
Funding
Funding provided by the Province of British Columbia through the StrongerBC future skills grant.
To apply for the StrongerBC future skills grant:
- Create an SFU Continuing Studies student account if you don’t already have one. Make sure your account includes your current address and Social Insurance Number.
- Apply to use the StrongerBC future skills grant at the application link above.
- Complete the B.C. government grant application using your B.C. Services Card login:
https://www.futureskillsgrant.gov.bc.ca
Note: Learners must complete all three steps in order to be considered.
Industry Recognized Certificate
You will receive a Certificate of Completion from Centre for Digital Media, Simon Fraser University, and DigiBC upon completion of this course, which is recognized by DigiBC association members and industry.
Meet the Instructor
Tina Merry
Tina is a Cultural Intelligence (CQ) facilitator, CEO and co-founder of Simply Sweet Games, and a games industry leader with more than 20 years of experience leading global teams. She has managed international production environments across Europe, North America, and Asia, bringing deep expertise in cross-cultural collaboration and communication.
In this course, Tina will share practical, real-world strategies to help professionals navigate cultural differences, strengthen collaboration, and communicate with clarity and confidence in today's diverse workplaces.
FAQ
Do I need previous DEI or intercultural training to take this course?
No. This course is beginner-friendly and designed for working professionals in creative and technical environments.
Is this course online?
Yes, it's fully online. You'll attend one live Zoom session per week and complete self-directed activities between classes.
What’s the weekly time commitment?
Expect to spend 5 hours per week total, including the 1-hour live session and asynchronous assignments.
Will I receive a certificate?
Yes, upon completion of the course, you'll receive an industry-recognized certificate from Centre for Digital Media, in partnership with DigiBC and Simon Fraser University
Is this relevant if I work in Canada but my team is international?
Yes, the course focuses on intercultural communication in a Canadian context but the frameworks and strategies apply globally.
Lead with Cultural Intelligence
Take the next step toward more effective communication across cultures and teams. Register now, or contact microcredentials@thecdm.ca with any questions.
