Don't let your intercultural communication skills hold you back from excelling in your role.
This microcredential provides insights on common intercultural and interpersonal dynamics within the local creative and technology workplace. You will gain a foundational understanding of intercultural communication, key vocabulary around the concepts, and an opportunity to apply this knowledge to real case studies collected from various workplaces settings.
What Will You Learn?
- Determine personal values and how they align in your work setting
- Discuss intercultural communication theories and relate them to your own experiences in the creative technology workplace
- Work in groups to analyze common intercultural miscommunication and their impacts in the creative technology workplace through real world case studies
- Build intercultural competency to communicate more effectively in intercultural, multidisciplinary work settings
- Apply intercultural communication techniques to discuss and resolve an intercultural issue
Who Is This For?
Anyone working in a creative or technology workplace who wants to improve their intercultural communication skills to work more effectively in teams.
Industry Recognized Certificate
You will receive an award of achievement from Centre for Digital Media, Simon Fraser University, and DigiBC upon completion of all courses, which is recognized by association members.
Instructor
Taslim Damji, MA, IDI QA (Intercultural Development Inventory Qualified Administrator), Intercultural Practitioner, Leading & Coaching Across Cultures / COF Administrator
Taslim has over 20 years of experience in the field as an Intercultural Consultant and EAL Instructor. Taslim focuses on connecting intercultural education and mindfulness in the classroom, community, and workplace. Her approach is grass roots and her goal is to help foster intercultural connection by providing safe spaces for dialogue and practical tools that are relevant and easy to integrate into daily life. She works to bring skills and confidence to navigate diverse spaces to a range of audiences and her work is rooted in her core values of mindfulness, empathy, inclusion, innovation and mentorship.
Cost and Dates
Dates:
October 13 - November 24, 2025, with synchronous group video sessions on Fridays from 12pm – 1pm.
4 to 5 hours a week
This is a 30-hour long course and will run for 6 weeks. The course will be entirely asynchronous with moderated online discussions and 2 collaborative assignments. It is expected that students will spend around 4-5 hours per week on self-directed learning. Students are expected to complete course requirements on their own, but the instructor is available to address questions, monitor progress and provide formative and/or summative feedback.